LibQUAL+ is a suite of services that can be used to assess and improve library services. The survey, which takes 10-15 minutes to complete, includes 27 questions on users expectations for specific resources, services, and environment; demographic questions, questions about respondents' use of Steen Library, and a box for comments.
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Subjects: Accounting, Crimnal Justice, Economics/Finance, General Business, Law, Mgt / Mkt / Int. Business , Nursing, Psychology.
What I Do: Areas of research include bibliographic instruction and distance education.
Degrees & Experience: B.S. Texas Woman’s University, M.L.S. Texas Woman’s University
Published articles: “Online Catalogs and User Education”, Texas Library Journal, Winter, 1985; “Flowery Mountain Community, Texas”, Handbook of Texas (Online), 1989; “Flowery Mountain”, Handbook of Texas (Online), 1989; “Shared Serials Project of the East Texas Consortium of Libraries”, chapter included in the series Advances in Library Resource Sharing, 1991; “Access to Federal Documents: An Information Age Approach”, co-authored with Kayce Halstead and Sue Muckleroy, Texas Library Journal, 1994; “First Five Minutes”, Research Strategies, co-authored with Tina Oswald, 2000; Co-authored with Randy McDonald, “Making the Connection: Library Services for Distance Education and Off-Campus Students, Texas Library Journal, 2003; "Keep I.T. Simple: Internet Reference Support for Distance Learners", Internet Reference Services Quarterly, 2004, co-authored with Randy McDonald and Wade Carter, also appeared in Internet Reference Support for Distance Learners (Haworth Press); "Using Technology at a Distance" in Going the Distance: Library Instruction for Off-Campus Students (Neal-Schuman), co-authored with Lani Draper, 2006;
Committee appointments: Contributing Editor to User Education in the Texas Library Journal 1984-1985; Editor of the Delta Kappa Gamma Society International Newsletter (Nacogdoches Chapter); Reference Roundtable Program Committee, Texas Library Association, 1997; SFASU Faculty Senate, Library Long Range Plan Committee, Cooperative Acquisition Committee in the East Texas Consortium, Library Academic Advisory Council, Academic Assistance and Resource Center Steering Committee, Curriculum Committee, Admissions Requirements Committee, Distance Education Advisory Committee; Who’s Who In American Law (10th. Edition); Faculty Development Leave Committee, 2006;
Presentations: Primary trainer for the Kurzweil Reading Machine, 1986-1989; Responsible for library exhibits 1982-1985 preparing over 32 exhibits; “The Shared Serials Project of the East Texas Consortium of Libraries, with Linda Dugger at the American Library Association Conference, 1990; “Preparing Students for Research in the Contemporary University Library” with Ms. Jimmi Rushing for the Texas Association of School Librarians, District V Conference, 1993; Co-presented with Kayce Halstead, “Jobs and Resumes on the World Wide Web”, SFASU Communication Conference, 1997; “How to Search the Internet”, SFASU Hospitality Association, 1997; Co-presented with Lani Hall, “Collaboration with Academic Librarians” at the Texas Distance Learning Association, 2003; Co-presented with Susan Clarke, "Co-Liaison Librarians and the Art of Embracing Working Together, Texas Library Association, 2006;
Professional Organizations:
Texas Library Association
Texas Distance Learning Association
